We at Cheapfarespot greatly appreciate your visit to our website. The following terms and conditions apply to your access and use of our website, as well as all associated products, services, and content provided by Cheapfarespot.co.uk. By making a booking, you confirm that you have the authority to accept these terms and conditions on behalf of yourself and all members of your party. This user agreement is between you and Traveloflights.co.uk and is governed by the laws of England.
Use of Cheapfarespot.co.uk Website
To utilize Cheapfarespot.co.uk or make bookings through our travel agents, the following conditions must be met:
Resolution of Disputes
Under the Agreement, you acknowledge that Cheapfarespot.co.uk l is authorized to address and resolve any disputes or claims raised by customers regarding our services or Privacy Policy. Should you encounter any issues, please contact us through our customer care number or email us at info@cheapfarespot.co.uk. If we are unable to resolve your claim within 60 days, you may seek legal redress through arbitration.
Governing Law and Submission to Jurisdiction
The terms of this Agreement and the rights of third parties are governed by the laws of England. Unless otherwise specified, both parties agree that, in the event of mandatory arbitration, legal proceedings will fall under the jurisdiction of the courts of England. Any claims must be submitted to us within 6 months of the booking. To initiate arbitration, please submit a detailed request outlining your claims to our legal team. If Cheapfarespot.co.uk initiates arbitration against you, we will send all relevant details and a notice to the email address you provided. Arbitration will be conducted on an individual basis and not as a class action or consolidated action. In instances where a claim proceeds to court rather than arbitration, Cheapfarespot.co.uk l waives the right to a jury trial.
Links
The website traveloflights.co.uk may contain links to third-party websites that are not owned or operated by us. We do not control or maintain these linked websites and therefore assume no responsibility for the accuracy, completeness, or quality of the information contained within them.
Cancellations and Amendments by You
Any cancellations or amendments to your booking will be subject to the conditions set by the relevant supplier. Some tickets are non-refundable and/or non-changeable; however, in certain cases, it may be possible to amend or cancel your booking, subject to applicable penalty charges.
Please note that most airline tickets are non-transferable, and name changes are generally not permitted. It is crucial to enter passengers' names exactly as they appear on their passports at the time of booking. For online scheduled flight bookings, the rules regarding cancellations and amendments for the fare purchased will be displayed during the booking process. Please review these rules carefully.
As agents for the airlines and consolidators, traveloflights.co.uk must adhere to the airlines' terms and conditions and cannot deviate from the fare rules or supplier conditions. Where changes or refunds are allowed, traveloflights.co.uk will apply administration fees, in accordance with our current rates, in addition to any fees imposed by the supplier, to cover the costs associated with processing cancellations and amendments.
Requests to amend or cancel a reservation must be submitted to traveloflights.co.uk in writing and will not be processed until received. Requests made outside of our operating hours will be addressed on the next working day, and any changes or cancellations requiring contact with the travel supplier will be processed once we are able to reach them.
Cancellations / Amendments by the Travel Supplier
Airlines retain the right to alter flight times or, in rare instances, cancel flights for operational reasons. While Traveloflights.co.uk cannot control or be held responsible for such changes, we will make every effort to assist you in these situations.
In the rare occurrence that a flight is canceled by the airline or tour operator, your rights and remedies will be subject to the terms outlined in the conditions of carriage provided by the airline or supplier. You may be entitled to:
(a) Rebooking on another flight with the same airline at no additional cost; (b) Re-routing to your destination with an alternate carrier at no additional cost; (c) Other rights or remedies as specified by the supplier.
For schedule changes occurring before the start of your journey, it is not always necessary to reissue or revalidate your tickets. However, we will inform you if such actions are required. Traveloflights.co.uk assumes no responsibility for flight rescheduling that occurs during your journey.
Visa and Passport Requirements
Prior to traveling to your destination, it is essential to consult the relevant Embassy regarding visa and passport requirements. Although our travel agents will assist you in understanding these requirements, they may change, so it is crucial to obtain the most current information directly from the Embassy and confirm your travel arrangements accordingly. Cheapfarespot.co.uk cannot be held responsible if you are denied entry due to missing or incorrect travel documents (such as a valid passport, visa, or other documents specified by the destination Embassy). Please be aware that authorities, airline representatives, or government officials (including those of transit countries) may request your documentation at any time, and you must present it as required.
Health Precautions
We advise verifying the necessary vaccinations for your destination country, as vaccine requirements may be updated without prior notice. For the most current information, consult the Embassy or seek assistance from our travel agents. Additionally, we recommend a consultation with your healthcare provider before departure to ensure you meet all health requirements and take appropriate precautions. Adhering to medical recommendations and procedures is essential for a safe and healthy travel experience.
Airline Baggage Policies
Different airlines have varying policies regarding baggage allowance, fees, rules, and restrictions. While we strive to provide current and accurate baggage policy information through our third-party providers on our website, we cannot guarantee its up-to-date accuracy. We recommend verifying the details directly on the airline's website or contacting the airline before your departure. Baggage fees are typically not included in the trip cost, so we advise confirming these details before finalizing your booking.
Check-In
Airlines have distinct check-in procedures. Please confirm the check-in process and requirements with our travel specialists or directly with the airline before finalizing your booking. We recommend adhering to the following check-in times:
Airline Schedule Changes
Flight schedules may change due to factors such as adverse weather, mechanical issues, crew-related problems, or civil unrest, which may result in additional charges or changes from direct flights to connecting flights. These changes are initiated by the airlines, and Cheapfarespot.co.uk is not liable for such adjustments. In the event of a schedule change or cancellation, we will notify you by phone and email, providing alternative options according to the airline's guidelines.
If the airline does not inform us of changes or cancellations, we advise you to contact the airline directly to confirm your flight schedule. We suggest doing so at least 72 hours before departure to avoid missing your flight.
Once you have checked in, the airline is solely responsible for handling your booking. Our responsibility ends after check-in, and the airline will manage any cancellations, delays, schedule changes, or rebooking’s. We can guide you through the procedure, but the final resolution is determined by the airline. If you have not received updates about schedule changes or cancellations 24 hours before departure, or if you are already at the airport, please coordinate directly with the airline for available options. In cases of bad weather, your options may be limited, and the airline may only offer rebooking or refunds.
Overbooking of Flights
In instances of overbooking, airlines have specific policies. Please review the airline’s carriage contract and contact them for detailed information regarding their rules and procedures.
Denied Boarding, Flight Delays, and Cancellations
Information regarding your rights in cases of denied boarding, flight delays, and cancellations is available from airlines and is also displayed at European airports. Any payments or reimbursements for such issues are the responsibility of the airline.
Payment for Your Booking
Payments can be made using various debit or credit cards listed on our site, or via e-commerce links. Cheapfarespot.co.uk may need to pass your card details to the relevant supplier to fulfil the booking.
For scheduled flights and web fares, full payment is required at the time of booking using a debit or credit card. Please note that we reserve the right to apply a surcharge for credit card transactions. If payment is declined by the card issuer or if incorrect card details or billing information are provided, we reserve the right to cancel bookings either before or after ticket issuance.
Cheapfarespot.co.uk is not liable for any fare increases resulting from payment failures.
To mitigate the risk of credit card fraud, we reserve the right to conduct random security checks, which may include verifying the electoral roll. We may request that you send proof of address, a copy of the credit or debit card, a recent statement, or copies of passports belonging to the cardholder and/or passenger via fax or email before issuing tickets. We may also require travel documents to be sent to the billing address associated with the card used for payment. Traveloflights.co.uk may pass on any charges related to card chargebacks. As a British company, completing security and identity checks for cards registered to addresses outside the United Kingdom may be challenging. If you use a credit card registered outside the UK, we reserve the right to reject your booking if we are unable to satisfactorily complete the necessary checks.
Managing Your Booking
Please ensure that all travel, passport, visa, and insurance documents are in order and arrive at the airport well in advance of the check-in time. It may be necessary to reconfirm your flight with the airline prior to departure. We recommend that you request details from us at least 72 hours before your outbound flight.
Special Requests: Seats, Meals, and Frequent Flyer Miles
Special requests for seating, meals, or frequent flyer miles are treated as requests only and cannot be guaranteed. The airline retains the right to modify seat allocations without advance notice. Once we submit your request to the airline, it is essential to verify the details directly with them, as we cannot assure that your requested seats will be assigned. Additionally, we cannot guarantee the availability of specific meals, frequent flyer program benefits, or other special requests made through us.
Non-Delivery / Non-Receipt of Tickets
It is your responsibility to inform us if you do not receive your tickets or e-tickets. Traveloflights.co.uk cannot be held liable for non-receipt of e-tickets resulting from an incorrect email address or issues related to your email's junk or spam settings. To avoid such issues, we recommend adding the email address info@Cheapfarespot.co.uk to your safe list.
Service Charges
We apply service charges for certain services we provide. Please note that these charges are non-refundable and are in addition to any fees imposed by the supplier.
CHEAPFARESPOT LIMITED its registered office located at Flat 3, 52 Hillfield Road, London, England, NW6 1PZ . Our customer support is available on all days from Monday to Sunday. Customer Service Number: 0203-900-0555 | Email: info@cheapfarespot.co.uk ©Copyright 2024 cheapfarespot.co.uk